We advocate the Better Business Bureau mission of self-regulation to promote ethical business practices throughout our community.
Build Trust
Establish
and maintain a positive track record in the marketplace.
Advertise Honestly
Adhere
to established standards of advertising and selling.
Tell the Truth
Honestly represent products and
services, including clear and adequate disclosures of all material terms.
Be Transparent
Openly identify the nature,
location, and ownership of the
business, and clearly disclose all
policies, guarantees and
procedures that bear on a
customer’s decision to buy.
Honor Promises
Abide by all written agreements
and verbal representations.
Be Responsive
Address marketplace disputes
quickly, professionally, respectfully, and in good faith.
Safeguard Privacy
Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.
Embody Integrity
Approach all business dealings,
marketplace transactions, and commitments with integrity.